Wheat Creek Outpost LLC. 

Privacy Policy

Effective Date: August 1, 2025
Wheat Creek Outpost values your trust. This Privacy Policy explains how we collect, use, and protect your information when you interact with us—online or in person. By booking a stay or using our services, you agree to the practices described below.

 

 

Summary (Plain English Version)

We collect only what we need, keep it safe, and never (ever) sell it. We use it to make your stay awesome and stress-free. Want us to delete what we’ve got? Just let us know.

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SMS Text Privacy Policy 

• We will not share or sell subscriber information with 3rd parties for their direct marketing purposes

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• By selecting the Check Box On The Bookings Check Out Page Guests Agree To Receive Marketing SMS.

• Guests may receive a SMS prior/during/after their stay with us; Message Frequency Varies. 

• Standard message and data rates may apply. Reply STOP to Opt Out

Information We Collect

We collect the following types of information:

1. Information You Provide

When you:

• Make a booking via direct bookings, Airbnb, VRBO, and/or other 3rd party booking sites.
   

• Sign up for email updates
   

• Contact us with a question
   

• Check in or make purchases on-site or in person.
   

We may collect:

• Name
   

• Email address
   

• Phone number
   

• Mailing/billing address
   

• Payment information (securely processed via third-party providers)
   

• Guest details (e.g., number of guests, pet info, special requests)
   

2. Information Collected Automatically

When you visit our website, we may collect:

• IP address
   

• Browser/device type
   

• Pages visited
   

• Date/time of visit
   

• Booking behavior (e.g., what listings you view)
   

3. Payment Information

All payments are processed through secure, PCI-compliant third-party platforms. We do not store your full credit-card details. We may securely hold a card on file for:

• Damage deposits
   

• On-site purchases (e.g., firewood, snacks, rentals)

• Future stays
   

 

 

How We Use Your Information

We use your information to:

• Process and manage your booking
   

• Communicate important updates (check-in info, weather alerts, etc.)
   

• Improve our guest experience
   

• Send occasional promotions or updates (you can opt out anytime)
   

• Comply with legal obligations
   

 

 

Sharing Your Information

We do not sell your personal data. We only share your information with:

• Trusted service providers (e.g., payment processors, booking platforms, email systems)
   

• Law enforcement or government authorities if required by law
   

All third parties are required to handle your data securely and in accordance with privacy laws.

 

 

 

Pet Information

If you bring pets, we may record:

• Number, name, and type of pets
   

• Vaccination status (if required)
  This info is used only for safety, compliance, and hospitality purposes.
   

 

 

Cookies & Tracking

We use cookies and similar technologies on our website to:

• Remember your preferences
   

• Analyze site traffic
   

• Improve functionality
   

You can disable cookies in your browser, but parts of our site may not work properly without them.

 

 

Data Security

We take data protection seriously. We use:

• Secure, 3rd party, servers
   

• Encryption where appropriate and applicable.
   

• Limited staff access to sensitive data.
   

While no system is 100 % secure, we, and our platforms, follow industry best practices to protect your information.

 

 

Data Retention

We retain your personal data:

• For booking, legal, or business purposes
   

• Or until you request its deletion (see below)
   

 

 

Your Privacy Rights

You may:

• Request access to your data
   

• Correct or update your information
   

• Request deletion of your personal information
   

• Opt out of marketing emails/texts at any time
   

To exercise your rights, email us at info@wheatcreekoutpost.com with the subject line: Privacy Request.

 

 

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it immediately.

 

 

Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest version. Material changes will be communicated via website notice.

 

 

Contact Us

Questions about this Privacy Policy?
Email us at: info@wheatcreekoutpost.com

Call us: 864-745-0437

Or write to us:
Wheat Creek Outpost
195 Fireside Trail, Mill Spring, NC 28756